FEATURED ARTICLES
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Cloud Communications Week in Review: Avaya, CNSG, Creston & More
The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a maj…
1/19/2019 -
CNSG, nexVortex Sign Master Agent Agreement
NexVortex announced a freshly signed master agent agreement with Converged Network Services Group (C…
1/18/2019 -
Avaya Augments Desktop Experience
Avaya aims to improve the desktop experience with a number of new additions to its portfolio. These …
1/17/2019 -
Twilio Announces New Chief Product Officer
Twilio announced that as of January 14th, Chee Chew will serve as the cloud communications company's…
1/11/2019 -
Helpshift, Zipwhip Discuss Messaging, Texting, CX
Customer service continues to become more asynchronous, automated, intelligent, and proactive. Just …
1/4/2019 -
Voxox Appoints VP Wholesale Sales
Voxox announced the appointment of Debi Yphantides to the position of VP of wholesale sales for the …
12/20/2018
RESOURCES
Product Sheet
Contact360: Fusion's powerful Contact360 provides an enterprise-class
cloud contact center solution for businesses of every size and
requirement.
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Whitepaper
The ROI of a Cloud Cloud Communications Solution: Contact centers are going through a period of explosive change with respect to the technologies they employ.
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Product Showcase
Fusion's powerful Contact360 provides an enterprise-class cloud contact center solution for businesses of every size and requirement. The solution's intelligence resides securely in the cloud, removing end of life concerns and protecting technology investments with advanced system integration and a clear and secure path to the cloud. Fusion's enterprise contact center solution provides a full 360 degree view of everything a business needs to connect and communicate with customers more effectively than ever before, converging access and network with advanced features and functionality for a complete single source solution.