October 27, 2018

Cloud Communications Week in Review: RingCentral, Fusion, Dimelo & More

The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud computing, and one area most notably grabbing attention is the cloud communications space. So, with the weekend upon us, there’s no better time than the present to take a look back at the week that was in cloud communications news: Time for the Week in Review!

Cloud solution provider RingCentral completed the acquisition of digital customer engagement platform Dimelo. Terms of the deal have not been disclosed. “Dimelo enables us to deliver on our vision to empower people to communicate and collaborate using any mode of choice,” said Vlad Shmunis, chairman, founder, and CEO, RingCentral. All the details are HERE.

Fusion is playing a pivotal role in digital transformation. The cloud services provider announced Costco Canada as its newest partner, providing Costco Canada Business Members cloud communications and connectivity services across all retail locations in Ontario, Alberta and British Columbia as well as Quebec City in 2019. Complete coverage is HERE.

Education provides the building blocks for the next generation, and powering this process – like most other things – during our current phase of digital transformation. Fusion announced a Midwestern school system selected the cloud services provider to support its more than 50 schools and 40,000 students for the next few years. Pre-K to the 12thgrade, Fusion will support the school system’s rigorous requirements with an advanced managed voice solution. Everything you need to know is HERE.

Come back early and often for your fill of all things cloud communications! See you next week!



Product Sheet
Contact360: Fusion's powerful Contact360 provides an enterprise-class cloud contact center solution for businesses of every size and requirement.

The ROI of a Cloud Cloud Communications Solution: Contact centers are going through a period of explosive change with respect to the technologies they employ.