CLOUD COMMUNICATIONS

September 07, 2018

Major Chain Chooses Fusion for Cloud Communications

Digital transformation is not an optional undertaking, as the cloud era is setting the pace of business. Pocket-friendly solutions with added flexibility and robust performance define this new age.

Fusion announced a new three-year agreement to deliver a major family entertainment center and restaurant chain with cloud services. The contract is for Fusion to consolidate the brand’s communications across hundreds of national locations, with the likelihood of further deployments in Canada.

The cloud communications space is crowded and competitive, so equally as important to the technology is customer service. An industry leading portfolio does a partner no good is when there’s an issue support is nowhere to be found. Fusion is involved of every step of the deployment process, promising a smooth implementation and a history of partners to prove it.    

“We’re proud to help the management team of this major organization focus on serving their growing base of customers, relieving them of the need to divert precious resources to manage their wide-ranging and expanding voice and connectivity network,” said Dan Foster, Fusion’s Chief Revenue Officer. “We look forward to growing with the company and improving productivity across the enterprise with the always-on, reliable communications solutions required for businesses to compete, succeed and grow.”

Much like this major chain is rapidly expanding; the cloud market is growing exponentially. This future-forward technology is integral to supporting the requirements of a modern organization.

Are your communications in the cloud?




Edited by Maurice Nagle



Home


RESOURCES

Product Sheet
Contact360: Fusion's powerful Contact360 provides an enterprise-class cloud contact center solution for businesses of every size and requirement.
DOWNLOAD

Whitepaper
The ROI of a Cloud Cloud Communications Solution: Contact centers are going through a period of explosive change with respect to the technologies they employ.
DOWNLOAD