July 17, 2018

Automotive Distributor Finds Cloud with Fusion

The cloud

is charging onto the scene, and in the frenzy of future-forward innovation this transformational technology can quickly turn quite complex, costly and confusing. Make cloud easy with a single source.

Fusion announced netting a five-year contract with a leading automotive distributor valued at $5.4 million, and will include several solutions from the Fusion cloud solution portfolio.

In specific, the automotive distributor will take advantage of Fusion’s fully integrated cloud services platform for voice, network connectivity and cloud access. The deployment highlights the ease of working with Fusion, as the cloud communications provider was able to address logistics of deploying across 70 dispersed locations in a rapid and efficient manner. And, Fusion designed the solution to support future IoT applications to optimize the distributor’s delivery supply chain.

From a management perspective, Fusion’s 24x7 monitoring, maintenance and support coupled with a single portal for all cloud needs. This includes advanced reporting, billing, monitoring and management systems.

Russell P. Markman, Fusion’s Chief Operating Officer, noted, “Fusion’s proprietary, advanced cloud services platform enabled us to rapidly develop and deliver a solution that supports the customer’s applications over a very large geographic footprint. We continue to win business by providing simple solutions to our customers’ highly complex challenges, especially where the highest level of customer service is paramount.”

The cloud solutions space is a crowded, competitive field and Fusion is finding a way to separate from the pack.

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Edited by Maurice Nagle



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Contact360: Fusion's powerful Contact360 provides an enterprise-class cloud contact center solution for businesses of every size and requirement.

The ROI of a Cloud Cloud Communications Solution: Contact centers are going through a period of explosive change with respect to the technologies they employ.