[December 05, 2018] |
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Solutionreach Partners with Jive by LogMeIn, to Enhance Options for Practices
Solutionreach,
the leader in patient relationship management (PRM) solutions, announced
today it has partnered with VoIP business phone system provider Jive by
LogMeIn (News - Alert). This new relationship will provide options for Solutionreach
customers so they can utilize faster, easier communication, and take
advantage of new products and services now and into the future.
"At Solutionreach, we are always looking to the future and working on
solving our customer's biggest challenges," says Jim Higgins, Founder
and CEO. "VoIP is the future of phone communications, and practices that
want to take advantage of new solutions that can identify callers and
integrate with their practice management system will need to consider
this change. We see Jive as a leader in providing the VoIP solutions our
customers need."
Jive provides communication solutions for businesses and organizations
worldwide. Since its founding in 2006, and more recently with the
acquisition of Jive by LogMeIn, the product has remained a leader in
providing reliable, scalable cloud-based phone systems and unified
communications services.
Jive can be used with SR
Spotlight, an upcoming product that seamlssly integrates with a
practice's VoIP phone system and practice management system to identify
inbound callers. SR Spotlight will appear in a pop-up window triggered
by the inbound call and show the practice if it is a known patient or
unknown caller. For current patients, the pop up will also show
important information that allows the practice to address any questions
or outstanding issues in a single call.
"Building and delivering powerful communication tools that help our
clients improve their customer relationships and operational
efficiency is our end-goal at Jive," said Mike Sharp (News - Alert), Vice President of
Product Development at Jive by LogMeIn. "We're so excited for this
partnership with Solutionreach and the value it will bring to the
healthcare industry to help our customers connect with their patients in
more meaningful ways."
The new partnership, and the upcoming release of SR Spotlight, highlight
the ongoing commitment that Solutionreach has to addressing the many
challenges facing medical practices today so that providers can focus on
improving patient experience and being financially viable.
To learn more about Solutionreach, visit www.solutionreach.com.
About Solutionreach
Solutionreach is 100 percent focused on providing the technology, and
the expertise on how to effectively use it, to deliver better care and
build a more profitable practice. We show practices how to improve
patient experience and connect with patients in the way they want to
connect. The result? More patients schedule more appointments and
actually show up for them. More patients leave glowing reviews of their
providers for others to see, and then they book appointments. And all
patients get regular communications that keep them connected to the
practice and coming back. To learn more, schedule a consultation now at www.solutionreach.com.
About LogMeIn
LogMeIn, Inc. (Nasdaq: LOGM) simplifies how people connect with each
other and the world around them to drive meaningful interactions, deepen
relationships, and create better outcomes for individuals and
businesses. One of the world's top 10 public SaaS (News - Alert) companies, and a
market leader in communication & conferencing, identity & access, and
customer engagement & support solutions, LogMeIn has millions of
customers spanning virtually every country across the globe. LogMeIn is
headquartered in Boston with additional locations in North America,
Europe, Asia and Australia.

View source version on businesswire.com: https://www.businesswire.com/news/home/20181205005085/en/
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